Shipping and payment
Shipping costs
| Shipping method | Destination | Price |
|---|---|---|
| Pickup in store | Römerstraße 28, Heidelberg | free |
| Standard shipping Germany | Germany | €5.99 free from a goods value of €55.00 |
| Express shipping Germany | Germany | €9.99 |
| Shipping to Austria | Austria | €13.99 |
| Shipping to Switzerland | Switzerland | €19.99 |
| Refrigerated overnight express shipping | Germany, Austria, Switzerland | €27.50 |
All prices include statutory VAT. Deliveries to countries outside the EU may incur customs duties and import taxes, which are paid by the recipient.
Delivery time
Shipping within 1-3 working days after receipt of payment. For pickup we will write as soon as the order is ready in the store. Open Mon-Fri 9:00-13:00 and 15:00-19:00, Sat 8:00-16:00.
Payment methods
- Bank transfer (prepayment): Bank details and GiroCode are shown on the order page and in the email after ordering. Shipping after receipt of payment.
- Cash or card on pickup: only for pickup in store.
Incense
We sell incense only to persons aged 18 or over. ID may be requested on delivery or pickup.